INFORMATION COLLECTED ON THIS WEBSITE
We only collect personal information (which means data from which you can be identified, including your name, email address and postal address) from visitors to this website through the use of on-line forms (for example when you register as a member or purchase products from us) and from any email that you send to us. This may include your name, title, order details and details of your address(es) and other personal details.
We may at times ask for other details, for example age and any special dates (such as birthday and anniversary). These details will be used for profiling and marketing purposes. Providing us with this sort of information is entirely voluntary.
On occasion we may ask for feedback from you about the usage or services our website provides to help us develop and improve it further.
For quality control and training purposes, we may also monitor or record your communications with us.
USE OF PERSONAL INFORMATION
We process personal information collected via this website [and our telephone lines] for the purposes of:
2.1 providing and personalising our services, including customer care and client contact;
2.2 dealing with your inquiries and requests;
2.3 processing transactions and despatching orders;
2.4 maintaining information as a reference tool or general resource so that we may improve our products and services for you; and
2.5 providing you with information about our company, new products and services and/or product upgrades.
We will keep your information for as long as is reasonably necessary for these purposes.
You may opt out of receiving information about our products and services by selecting the relevant option on our website or by sending us an email at [email protected]
We do not disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.
· Collect any personally identifiable information (without your express permission)
· Pass data to advertising networks
· Pass personally identifiable data to third parties
· Pay sales commissions
We will only disclose personal information to other companies within our group of companies, business partners, government bodies and law enforcement agencies successors in title to our business and suppliers we engage to process data on our behalf.
You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to us at
PAPER FILMS, 240 UPPER CHORLTON ROAD, OLD TRAFFORD, MANCHESTER M160BJ
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge our processing of personal data in this way. However, we will endeavour to protect all personal information collected through this website in accordance with strict data protection standards.
PAPER FILMS is responsible for keeping secure any personal data held. Under no circumstances may any personal data be disclosed to any third party unless the data subject has provided express authorisation and has entered into a confidentiality agreement with the third party.
Accessing and storing personal data
Access to personal data (video and photographic content) shall only be granted to those who need it and only according to the principles of the Paper Films’ Security Access Procedure.
All Paper Films personal data is stored:
· In a locked room, the access to which is controlled; and/or
· In a locked cabinet, drawer or locker; and/or
· If in electronic format and stored on a computer protected by firewall and password access
· If in electronic format and stored on removable media, the hard drives are secured in a steel safe in a locked room protected by steel bars preventing access and on a site protected by intruder alarms.
CONTACTING PAPER FILMS LTD:.
Complaints & Queries
All complaints about Paper Films processing of personal data may be lodged by a data subject directly by writing a letter with details of the complaint. The data subject must be provided with a Fair Processing Policy at this stage.
Complaints may also be made by a data subject directly to the relevant regulatory body.
All complaints in relation to how a complaint has been handled and any appeals following the submission of a complaint shall be dealt with by the Data Controller and the data subject is required to submit a further complaint.
Paper Films Data Controller is Max Howard.